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Return Policy

RETURNS AND REFUNDS

ALL FLOWERS ARE UNIQUE AND NATURAL PRODUCTS. WE WILL TAKE GOOD CARE OF EACH FLOWER TO ENSURE THAT EVERY ITEMS ARE LEAVING US IS IN A VERY PERFECT CONDITION. WE CAN'T GUARANTEE FRESHNESS FOR EACH ITEM THAT HAVE NOT BEEN TAKE CARE OF PROPERLY. WE MUST BE NOTIFIED WITHIN 24 HOURS OF DELIVERY FOR ANY ISSUES REGARDING YOUR ORDER. DUE TO THE PERISHABLE NATURE OF OUR PRODUCTS, ALL ITEMS ARE NON-EXCHANGEABLE AND NON-REFUNDABLE.

VARIATIONS AND SEASONALITY

ALL IMAGES SHOWN ON THIS SITE ARE FOR REPRESENTATION PURPOSE ONLY. FLOWERS ARE NATURAL PRODUCTS AND EACH BOUQUET OR ARRANGEMENT IS MADE BY HAND, THEREFORE THERE WILL NOT HAVE TWO ORDERS LOOK EXACTLY THE SAME. FLOWERS MAY VARY SLIGHTLY IN SIZE AND COLOR TO THOSE PICTURES AT OUR WEBSITE/ONLINE CHANNELS. THESE ARE NOT FAULTS AND WE CANNOT ACCEPT EXCHANGES/REFUNDS IF YOU ARE UNHAPPY WITH THE COLORING OF INDIVIDUAL FLOWERS. DUE TO SEASONAL AVAILABILITY, SOME OF THE FLOWERS MAY BE REPLACED BY ANOTHER FLOWERS WITH EQUAL QUALITY, PRICE & BEAUTY BY FLORIST. KINDLY REMINDED THAT THOSE IMAGES ARE NOT TO SCALE SO WE HAVE PROVIDED APPROXIMATE DIMENSIONS FOR ALL ITEMS TO GUIDE YOU ON YOUR CHOICE OF SIZE. BY ACCEPTING THESE TERMS AND CONDITIONS YOU ACCEPT THAT THERE MAY BE VARIATIONS BETWEEN IMAGES AND OUR PRODUCTS PRODUCED.